Chromebook Help
Looking for more information about our BYOD programme? Click here
Filtering home wifi
N4L (Network for learning) has provided filtering for devices used at home. You can get setup instructions for this here on the switch onto safety site.
Chromebook Troubleshooting
Do you have a Chromebook that's not behaving the way you expect it to? Try these troubleshooting tips...
Clear Browser Cache
Clearing the browser cache clears saved passwords and cookies. Details of how to clear the cache can be found here.
Technical Support
If you've tried all of the above please consult the retailer that you brought the device from for futher advice.
Delete Google Play Apps
Sometimes Google Play apps can cause problems on a device. Details on how to remove them can be found here.
Hardware Reset
Resetting hardware is sometimes necessary if the device has an issue. Details of how to reset hardware can be found here
Leaving Sunnyhills Procedures for Devices and Google Workspace Accounts
What happens if my child leaves the school?
Please contact the office via email as soon as possible to inform them about your child leaving. You will also need to fill in this form so that we can ensure your child's device is removed from our system and you're able to use the device at their new school / at home without any of our Sunnyhills restrictions. Please note that year 6 students who finish the year at Sunnyhills do not need to fill in this form. All year 6 BYODs will go through the leaving process.
At the end of year 6 all students will have the opportunity to download creations they have made and wish to keep. The process and timeline for doing this is listed below.
